Poor logo printed on the stainless containers.
Hi Jin, I am sorry to hear that you were not happy with the logo. As I mentioned to you, the logo's (are done by hand, so there can be slight variations from product to product. We have a 30 day satisfaction guarantee which I communicated with you. So, if you are not happy with the logo, you can return the product for a full refund of the purchase prince of the product. Please ensure to ship with tracking. Once we receive it, a refund will be issued in 2-3 business days.
Love this set! I just love how they all fit all together in the biggest size, so it's easy to save space in our tiny kitchen. I've used the smallest to carry around bars of soap in our luggage and it has been simply perfect! And it has travelled quite a bit since my purchase, and it still looks brad new. It's one size I can't live without anymore.
The other two are in my kitchen pantry, with bulk tea. Thanks for those containers, they are amazing!
I have been using a set of these myself for about 8 months. I love them as lunch containers. I have bought them for my family for Christmas and am including them in my Holiday Gift Basket for clients. I have bought about 25 sets and would not hesitate to recommend them. High quality and great looking.
Dalcini replaced free of charge with free shippinga faulty product. The replacement pieces were fine. Four stars only for my trouble.
I received 1 perfect metal box from Dalcini, 1 acceptable one, and 1 with a dent and a cover that did not close properly. I will have to return the defective box at my charge, with shipping at my charge for the replacement item. Also, I wrote an e-mail to Dalcini, and no one has responded. I am extremely disappointed.
Thank you Philippe for your review. Sorry you didn't get to experience the quality that we are known for. Please allow us to make it right. We are looking into the email and will be in touch today. The workmanship is done by hand by skilled artisans. While it is normal to see slight variations from one piece to the next, it should not affect the closure. Someone will reach out to you today.